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Clear Skin Privacy Policy

This Privacy Policy applies to the which is operated by Clear Skin Pvt. Ltd. (Hence forth “Clear Skin”) respectively, including the mobile optimized versions of the website (collectively, the “Sites”).

This Privacy Policy describes how we may collect, use and disclose information about users of the Services. The “Services” for purpose of this Privacy Policy means the Sites, all information, reference content and services provided to you in connection with your use of the Sites and without limitation. We may share information collected under this Privacy Policy among the respective Sites that we each own or control, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

Information That We Collect

In this section of our Privacy Policy, we discuss the information we may collect about you in connection with your use of the Services, which can include “Personal Information” (i.e., information that we can use to identify you, such as your name or email address). The below section describes how may collect your data. Whenever Clear Skin collects information that you voluntarily submit, it is Clear Skin’s intent to inform you of why this information is being requested and how it is going to be used. Clear Skin will not sell, distribute, or give your personal information to any third party without your knowledge and consent. Clear Skin shall not be liable for any personal information that you submit to external vendors or to any web site linked to this Site.

  • Comments/Participating in Discussions/Asking Questions: When you try to comment on blogs or try to ask question on sites, we request certain Personal Information from you such as your name and email address, gender, age, and specialty.
  • Any Forms: When you try to contact us to book appointment or have consultation, we request you some mandatory details like name, specialty, email address etc. to complete the form & submit.
  • Calls & Missed Calls: This is another way to contact Clear Skin other than Forms. If you want, representative of Clear Skin to contact you, you may give a missed call Or directly contact clinic on other provided contact number.
  • Tools: Clinical tools may be available through the Services in future. These tools may require you to provide Personal Information for the tools to operate.
    Subscriptions: If you wish to receive updates published by Clear Skin, then you may subscribe to newsletters subscription. In this case, to reach you, we request you your email address.
  • Emails You Send to Us. This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to us by email or other non-Site communication. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them to us in an email or other non-Site communication such as regular mail.

How We May Use Your Information

In this section of our Privacy Policy, we discuss how we may use the Personal Information that we collect about you.

  • Communications: By registering for the Services, you are consenting to receive certain communications. Specifically, we may use your registration information to send you communications about our services & content updates through emails & messages. You may also subscribe to receive certain email newsletters sent to registered users from time to time which you may manage through the newsletter subscriptions area within your account settings.
  • Marketing and Advertising: We may use your email addresses registered with us to reach you with our new services, content marketing or marketing campaigns we run for Clear Skin. We may also use registered emails for target marketing.
  • Research, Development and Evaluation Activities: We may use information that we collect about users of our Services, including Personal Information, to evaluate and improve the effectiveness of the Services to develop new Services and for market analysis through Surveys.
  • Responses: We may use your email address to respond to your inquiries you send to us about the Services.

Disclosure of Your Information to Third Parties

  • Consent: We may disclose your Personal Information to a third party in a manner not addressed by this Privacy Policy subject to your consent.
  • Business Transfers: If one of us transfers a business unit (such as a subsidiary) or an asset (such as a website) to another company, that company will be required to treat any Personal Information collected under this Privacy Policy consistent with the applicable terms of this Privacy Policy.
  • Legal Requirements: We may release account and other Personal Information when we believe release (1) is required to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) is reasonable in response to a physical threat to you or others, to protect property or defend or assert legal rights of us or others.

Security of Information

We are in the process of implementing technology and security measures to protect the data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also require that all of our employees and others who have access to or are associated with the processing of your data respect your confidentiality.

Despite strong security measures the obtained data may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to the Site, you assume the risk of a third party obtaining that information. Also, Scams may happen in the Name of Clear Skin & may ask email addresses or contact numbers to submit the confidential details. We strongly discourage such activity & state that we don’t indulge in such activity. We advise you to delete such suspicious emails, SMS, messages you receive.

If you are ever concerned about any communications that are or seem to be from Clear Skin, please contact us immediately.

Access to Information and Choices

  • Email Communications: If you no longer wish to receive a particular type of email communication from Clear Skin, you may unsubscribe by clicking the “unsubscribe” link located at the bottom of the email and following the instructions. Also, you may manage your newsletter subscriptions within the newsletter subscriptions area within your account settings.

Payment & Refund Policy

Appointment Confirmation: All initial consultations require advance payment before the scheduled appointment date to secure the booking.

Cancellation: Appointments cannot be canceled under any circumstances. This policy is in place to maintain a streamlined schedule and avoid disruptions caused by accommodating walk-ins in other time slots.

Rescheduling Conditions: If there’s a need for rescheduling, changes to appointments are allowed provided we receive a request at least 2 days before the appointment time.

No-Show Policy: If a patient misses the scheduled appointment without prior notice, refunds or rescheduling won’t be facilitated. However, a rescheduling request received at least 2 days before the appointment time will be considered. This measure ensures efficient scheduling and fair allocation of time slots for all our patients.

Children’s Privacy

The Sites & Services are designed and intended for use by adults, and are not intended for nor designed to be used by children under the age of 18. We do not collect Personal Information from any person we know is under the age of 18.

Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time and any changes will be effective upon posting of the modified Policy unless we advise otherwise. If we make any changes to this Policy we may or may not notify you by email. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Services. By continuing to use the Services after changes are made to this Privacy Policy, you are consenting to such changes.

Privacy Questions or Concerns

For privacy questions or concerns about one of our Web sites or Services, please contact